Faq

What is fasting and which tests need it?
Some of the tests require that the beneficiary is on fast for 10-12 hours before the sample collection is done. During fasting, no food or beverages are to be consumed by the beneficiary. Only water is permitted. If fasting is not followed, then the results of some of the tests would be affected.
When can you arrange for sample collection after I book my tests?
Once booking is done, an appointment has to be confirmed. Our service provider or customer care executive will contact you within few hours to ask for a date of appointment. Alternatively you can also contact the service provider whose details are given on confirmation Email / SMS. Appointment date / time is as per preference of the beneficiary however it may be subject to availability of technicians on that date/time.
How soon will I get reports?
Once the samples are collected, including transit time, the laboratory will take anywhere between 2-5 days time for reporting, depending on your location.
Is a doctor’s prescription needed to avail the testing service?
If any preventive healthcare package is required to be done, it does not need doctor’s prescription. However in case of any illness, the patient is advised to consult with their physician before making any booking.
How will the reports be delivered to me?
Once the results are released by the laboratory, the service provider will ensure it is hand-delivered or couriered to the address where sample was collected.
What to do if some error occurs during fixing an appointment?
You can write to us on our email-id :[email protected] with following details:
BENIFICIARY 1:PACKAGE NAME|NAME|AGE|GENDER|EMAILID|ADDRESS. & so on.
Eg:
BENEFICIARY 1 :Fitness1.1 | RAHUL | 29 | MALE   | [email protected] | WD-230,JUHU .
BENEFICIARY 2 :Fitness1.1 | PRIYA | 28 | FEMALE | [email protected] | WD-230,JUHU .
What is new Aarogyam Purush Offer ?

Its a Combination of Pathology and Non Pathology test,Customer need to visit nearest DXN Center ( Address will be provided on Email ID ),Customer undergoes the mentioned Vivo Test like ECG,TMT or 2D Echo test,X ray,Pulmonary Function test and Physician Opinion, apart from these blood samples need to provided for the Pathology test Aarogyam 1.7 plus PSA Test,Pathology test reports will be sent to Customer directly and for other non Pathology report Customer need to visit on a specific date to collect the reports.

Currently these services are available in 27 Cities ( Subject to Change from time to time ) Aurangabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Ghaziabad, Goa, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kanpur, Kochin, Kolkata, Lucknow, Mumbai, Nagpur, Nasik, Navi Mumbai, Noida, Pune, Raipur, Trivandrum, Vishakapatnam

What is new Aarogyam stree Offer ?

Its a Combination of Pathology and Non Pathology test,Customer need to visit nearest DXN Center ( Address will be provided on Email ID ),Customer undergoes the mentioned Vivo Test like ECG,TMT or 2D Echo test,X ray,Pulmonary Function test Gynaecologist Opinion,Mammagraphy and PAP Smear Test, apart from these blood samples need to provided for the Pathology test Aarogyam 1.7 plus Prolactin Test,Pathology test reports will sent to Customer directly and for other non Pathology report Customer need to visit on a specific date to collect the reports.

Currently these services are available in 27 Cities ( Subject to Change from time to time ) Aurangabad, Bangalore, Chandigarh, Chennai, Coimbatore, Delhi, Ghaziabad, Goa, Gurgaon, Hyderabad, Indore, Jaipur, Jodhpur, Kanpur, Kochin, Kolkata, Lucknow, Mumbai, Nagpur, Nasik, Navi Mumbai, Noida, Pune, Raipur, Trivandrum, Vishakapatnam.

Where are the test conducted?
Our Technician will come to your place to collect blood sample.